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Kia Vehicle Recall

Kia Recalls more than 137,000 Seltos and Soul Models

Kia Vehicle Recalls

The recall applies to the following models:

2021-2023 Kia Seltos
2021-2023 Kia Soul

Issue: The issue stems from a potentially defective piston ring, which may lead to increased oil consumption and could eventually damage the engine.

Remedy: Kia will inspect each engine, replacing those with damaged cylinder walls. The dealers will also install piston-ring noise-sensing software as a preventive measure. In the event that the piston ring issue arises, Kia will replace the engine.

The Kia recall isn’t just another event—it’s an unmatched opportunity for dealers. With full engine replacements and significant reimbursements available, this recall presents a high-value service opportunity. However, many affected vehicles are now with second or third owners, making it challenging to track them down. That’s where Recall Masters gives you the advantage.

Call us Today 877.679.6764

Effective Recall Management
For Kia Dealers

As a Kia dealer, you understand the importance of proactive recall management in maintaining your dealership’s reputation. Recalls impact customer confidence, but they also present a valuable opportunity to reinforce relationships and drive service revenue.

With the latest Kia vehicle recall, now is the perfect time to partner with Recall Masters. Our comprehensive recall solutions ensure your customers stay informed, engaged, and return to your dealership for service—boosting loyalty and revenue in the process.

Client Testimonial

“Amazing! That’s the only way I can describe the results that we’ve generated from Recall Masters. We’re connecting with new and lost customers like never before.  As an example, over 40% of our Recall Traffic came from Lost and Prospect customers that we would have never seen without the Recall Masters Program…  I can’t say enough nice things about the entire Customer Service Team at Recall Masters and what they’ve done for us!”

Why Choose Recall Masters?

Recall Masters excels at locating 2nd and 3rd generation vehicle owners that neither the factory nor your DMS have access to. We provide you with accurate, up-to-date owner information, allowing you to connect with potential customers and keep them informed about recalls.

Our turnkey solution leverages multiple communication channels, including email, phone, direct mail, and SMS, to reach your customers effectively. This multi-touchpoint approach ensures maximum engagement and recall compliance.

Our US-based live agents are available 7 days a week to consult with vehicle owners, answer their questions, and schedule service appointments directly into your dealership’s system. We act as your virtual recall department, providing a seamless customer experience.

Recall Masters builds customized recall communication campaigns tailored to your dealership’s branding and messaging. Our campaigns drive traffic back to your dealership, enhancing customer loyalty and increasing service appointments.

With our quarterly performance checks and a $5-to-$1 ROI guarantee, you can be confident in the results we deliver. If we don’t meet your revenue goals, you don’t pay until we surpass the guarantee.

Enjoy market exclusivity by VIN and zip code, giving your dealership a competitive advantage over independents and local competitors. Plus, our flat monthly rate includes everything from DMS integration to live call handling—no hidden costs.

Recall Masters strictly adheres to TCPA compliance (Telephone Consumer Protection Act), ensuring all communications are legal and professional. We indemnify our dealer clients, providing peace of mind and legal protection.

Take Action Now

Don’t let recall communications overwhelm your dealership. Partner with Recall Masters and experience the benefits of a fully managed recall solution that keeps your customers informed, engaged, and loyal.

Fill out the form or call us today to schedule a consultation with a recall marketing expert. Let us show you how we can help you increase sales, improve customer retention, and streamline your recall communication process.

Call us Today 877.679.6764 | sales@recallmasters.com | support@recallmasters.com

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