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RAM Vehicle Recall

Chrysler is recalling over 63,000 Jeep Cherokee vehicles

Jeep Vehicle Recalls

The recall impacts certain of the following vehicles:

2017-2019 Jeep Cherokee

Issue: Some 2017-2019 MY Jeep Cherokee vehicles may have been built with an improperly seated input shaft snap ring in the two-speed Power Transfer Unit. An input shaft snap ring that is not fully seated may allow uncontrolled movement of the input shaft inward. Uncontrolled movement leads to the potential for wear to the range shift sleeve, spline damage, and / or range fork damage which can cause an unexpected loss of motive power or loss of PARK function while stationary.

Remedy: FCA US will conduct a voluntary safety recall to repair this condition. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. The timing of the recall
remedy is unknown at this time.

Call us Today 1-949-776-8911

Turn Recalls into Opportunities with Recall Masters

As a Chrysler, Dodge, Jeep, and Ram dealer, you understand the importance of effective recall management in preserving your dealership’s reputation. Recalls not only impact customer trust but also present an opportunity to enhance customer relationships and boost service revenue.

With the latest vehicle recalls, now is the perfect time to partner with Recall Masters to handle all your recall communication needs. We’ll help ensure your customers stay informed, engaged, and return to your dealership for service, strengthening their loyalty and your bottom line.

Client Testimonial

R+ has helped us get some of our lost customers back into the store. Seven years ago, we had a reputation of not being great at customer service. We’ve changed that around. Lost customers have been encouraged with an R+ $30 gift card to actually come back and give us another try.

Why Choose Recall Masters?

Recall Masters excels at locating 2nd and 3rd generation vehicle owners that neither the factory nor your DMS have access to. We provide you with accurate, up-to-date owner information, allowing you to connect with potential customers and keep them informed about recalls.

Our turnkey solution leverages multiple communication channels, including email, phone, direct mail, and SMS, to reach your customers effectively. This multi-touchpoint approach ensures maximum engagement and recall compliance.

Our US-based live agents are available 7 days a week to consult with vehicle owners, answer their questions, and schedule service appointments directly into your dealership’s system. We act as your virtual recall department, providing a seamless customer experience.

Recall Masters builds customized recall communication campaigns tailored to your dealership’s branding and messaging. Our campaigns drive traffic back to your dealership, enhancing customer loyalty and increasing service appointments.

With our quarterly performance checks and a $5-to-$1 ROI guarantee, you can be confident in the results we deliver. If we don’t meet your revenue goals, you don’t pay until we surpass the guarantee.

Enjoy market exclusivity by VIN and zip code, giving your dealership a competitive advantage over independents and local competitors. Plus, our flat monthly rate includes everything from DMS integration to live call handling—no hidden costs.

Recall Masters strictly adheres to TCPA compliance (Telephone Consumer Protection Act), ensuring all communications are legal and professional. We indemnify our dealer clients, providing peace of mind and legal protection.

Take Action Now

Don’t let recall communications overwhelm your dealership. Partner with Recall Masters and experience the benefits of a fully managed recall solution that keeps your customers informed, engaged, and loyal.

Fill out the form or call us today to schedule a consultation with a recall marketing expert. Let us show you how we can help you increase sales, improve customer retention, and streamline your recall communication process.

Call us Today 1-949-776-8911 | sales@recallmasters.com | support@recallmasters.com

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