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Jeep and Dodge Vehicle Recall

Chrysler recalls over 200k Jeep, Dodge vehicles for antilock-brake system

Jeep and Dodge Vehicle Recalls

The recall impacts the following vehicles:

2018 – 2019 Jeep Grand Cherokee
2018 – 2019 Dodge Durango

Issue: A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

The recall, which was reported by the National Highway Traffic Safety Administration on Nov. 7, states that 206,502 vehicles may be affected.

Remedy: The remedy for the recall is currently under development, meaning the manufacturer has not provided a solution to the problem.

Car owners looking to check the status of their vehicles can enter their information into the NHTSA recall check

Call us Today 1-949-776-8911

Turn Recalls into Opportunities with Recall Masters

As a Chrysler, Dodge, Jeep, and Ram dealer, you understand the importance of effective recall management in preserving your dealership’s reputation. Recalls not only impact customer trust but also present an opportunity to enhance customer relationships and boost service revenue.

With the latest vehicle recalls, now is the perfect time to partner with Recall Masters to handle all your recall communication needs. We’ll help ensure your customers stay informed, engaged, and return to your dealership for service, strengthening their loyalty and your bottom line.

Client Testimonial

R+ has helped us get some of our lost customers back into the store. Seven years ago, we had a reputation of not being great at customer service. We’ve changed that around. Lost customers have been encouraged with an R+ $30 gift card to actually come back and give us another try.

Why Choose Recall Masters?

Recall Masters excels at locating 2nd and 3rd generation vehicle owners that neither the factory nor your DMS have access to. We provide you with accurate, up-to-date owner information, allowing you to connect with potential customers and keep them informed about recalls.

Our turnkey solution leverages multiple communication channels, including email, phone, direct mail, and SMS, to reach your customers effectively. This multi-touchpoint approach ensures maximum engagement and recall compliance.

Our US-based live agents are available 7 days a week to consult with vehicle owners, answer their questions, and schedule service appointments directly into your dealership’s system. We act as your virtual recall department, providing a seamless customer experience.

Recall Masters builds customized recall communication campaigns tailored to your dealership’s branding and messaging. Our campaigns drive traffic back to your dealership, enhancing customer loyalty and increasing service appointments.

With our quarterly performance checks and a $5-to-$1 ROI guarantee, you can be confident in the results we deliver. If we don’t meet your revenue goals, you don’t pay until we surpass the guarantee.

Enjoy market exclusivity by VIN and zip code, giving your dealership a competitive advantage over independents and local competitors. Plus, our flat monthly rate includes everything from DMS integration to live call handling—no hidden costs.

Recall Masters strictly adheres to TCPA compliance (Telephone Consumer Protection Act), ensuring all communications are legal and professional. We indemnify our dealer clients, providing peace of mind and legal protection.

Take Action Now

Don’t let recall communications overwhelm your dealership. Partner with Recall Masters and experience the benefits of a fully managed recall solution that keeps your customers informed, engaged, and loyal.

Fill out the form or call us today to schedule a consultation with a recall marketing expert. Let us show you how we can help you increase sales, improve customer retention, and streamline your recall communication process.

Call us Today 1-949-776-8911 | sales@recallmasters.com | support@recallmasters.com

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