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BMW Vehicle Recall

BMW Recalls More Than 720,000 vehicles Due to Water Pump Issue

BMW Vehicle Recalls

The recall applies to the following models:

Certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi

Issue: BMW has recalled more than 720,000 vehicles due to an issue with the water pump’s electrical connector, potentially leading to a fire. The affected vehicles have water pumps with insufficient sealing and may be susceptible to fluid ingress at the electrical plug connector over time. There is the possibility that a short circuit could occur, and there’s the potential for a fire, in rare cases.

Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge.

Car owners looking to check the status of their vehicles can enter their information into the NHTSA recall check

Call us Today 1-949-669-3306

Tailored Solutions for BMW Dealers

As a BMW dealer, you recognize the critical role that effective recall management plays in maintaining your dealership’s reputation. Recalls not only influence customer trust but also provide a valuable opportunity to strengthen customer relationships and increase service revenue.

With the latest BMW vehicle recall, now is the ideal time to partner with Recall Masters to manage all your recall communication needs, ensuring your customers are well-informed, engaged, and returning to your dealership.

Client Testimonial

Recall Masters is “non intrusive” to our service department, as they schedule the appointments right into our Xtime, otherwise send the customer right to the store .

It doesn’t take time and attention away from our staff. 

Why Choose Recall Masters?

Recall Masters excels at locating 2nd and 3rd generation Ford owners that neither the factory nor your DMS have access to. We provide you with accurate, up-to-date owner information, allowing you to connect with potential customers and keep them informed about recalls.

Our turnkey solution leverages multiple communication channels, including email, phone, direct mail, and SMS, to reach your customers effectively. This multi-touchpoint approach ensures maximum engagement and recall compliance.

Our US-based live agents are available 7 days a week to consult with Ford owners, answer their questions, and schedule service appointments directly into your dealership’s system. We act as your virtual recall department, providing a seamless customer experience.

Recall Masters builds customized recall communication campaigns tailored to your dealership’s branding and messaging. Our campaigns drive traffic back to your dealership, enhancing customer loyalty and increasing service appointments.

With our quarterly performance checks and a $5-to-$1 ROI guarantee, you can be confident in the results we deliver. If we don’t meet your revenue goals, you don’t pay until we surpass the guarantee.

Enjoy market exclusivity by VIN and zip code, giving your dealership a competitive advantage over independents and local competitors. Plus, our flat monthly rate includes everything from DMS integration to live call handling—no hidden costs.

Recall Masters strictly adheres to TCPA compliance (Telephone Consumer Protection Act), ensuring all communications are legal and professional. We indemnify our dealer clients, providing peace of mind and legal protection.

Client Testimonial

I am a fan of Recall Masters! I’m committed to doing business with you any time I can. Your organization is a first-class business with true professionals at the helm. You’ve always taken a vested interest in the success of our store and are ready to collaborate to create a winning strategy. That’s the definition of a healthy and sustainable partnership. I can’t thank Recall Masters enough.

Take Action Now

Don’t let recall communications overwhelm your dealership. Partner with Recall Masters and experience the benefits of a fully managed recall solution that keeps your customers informed, engaged, and loyal.

Fill out the form or call us today to schedule a consultation with a recall marketing expert. Let us show you how we can help you increase sales, improve customer retention, and streamline your recall communication process.

Call us Today 1-949-669-3306 | sales@recallmasters.com | support@recallmasters.com

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