Ford Vehicle Recall
Ford Recalls 412,774 Explorer SUVs for Rear Suspension Toe Link Fracture
New Recall Marketing Opportunity
Ford Motor Company has issued a recall affecting 2017–2019 Ford Explorer vehicles due to a potential rear suspension defect that could impact steering control.
The recall applies to the following model:
2017–2019 Ford Explorer
Issue: The rear suspension toe links may fracture.
A fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will replace the rear suspension toe links free of charge. This recall is an expansion of a previous campaign (21V537), meaning some vehicles previously repaired may require additional service.
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Why Choose Recall Masters?
Recall Masters excels at locating 2nd and 3rd generation vehicle owners that neither the factory nor your DMS have access to. We provide you with accurate, up-to-date owner information, allowing you to connect with potential customers and keep them informed about recalls.
Our turnkey solution leverages multiple communication channels, including email, phone, direct mail, and SMS, to reach your customers effectively. This multi-touchpoint approach ensures maximum engagement and recall compliance.
Our US-based live agents are available 7 days a week to consult with vehicle owners, answer their questions, and schedule service appointments directly into your dealership’s system. We act as your virtual recall department, providing a seamless customer experience.
Recall Masters builds customized recall communication campaigns tailored to your dealership’s branding and messaging. Our campaigns drive traffic back to your dealership, enhancing customer loyalty and increasing service appointments.
With our quarterly performance checks and a $5-to-$1 ROI guarantee, you can be confident in the results we deliver. If we don’t meet your revenue goals, you don’t pay until we surpass the guarantee.
Enjoy market exclusivity by VIN and zip code, giving your dealership a competitive advantage over independents and local competitors. Plus, our flat monthly rate includes everything from DMS integration to live call handling—no hidden costs.
Recall Masters strictly adheres to TCPA compliance (Telephone Consumer Protection Act), ensuring all communications are legal and professional. We indemnify our dealer clients, providing peace of mind and legal protection.
Client Testimonial
Working with Recall Masters was actually an easy transition – like a flip of the switch. What’s happening here is that Recall Masters is contributing to an integration on customer to dealer by gaining access to our scheduled time through Xtime. So not only is the customer able to speak to someone about the recall, Recall Masters is answering every question that the customer has and, at the same time, scheduling the appointment without interrupting the service department. It’s become seamless and flawless.
Take Action Now
Fill out the form or call us today to schedule a consultation with a recall marketing expert. Let us show you how we can help you increase sales, improve customer retention, and streamline your recall communication process.
Customized Recall Management Solutions for Ford Dealers
As a Ford dealer, you understand the importance of efficient recall management in upholding your dealership’s reputation. Handling recalls effectively not only helps preserve customer trust but also offers a unique opportunity to enhance customer loyalty and drive service revenue.
With the latest Ford vehicle recall, now is the perfect time to partner with Recall Masters. Let us take care of all your recall communication needs, ensuring your customers are informed, engaged, and coming back to your dealership.
Call us Today 1-833-396-1589 | sales@recallmasters.com | support@recallmasters.com